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About Propstore
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Propstore Overview
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Propstore is one of the world's leading Auction Houses for entertainment memorabilia. We consign and sell props, costumes, posters, music memorabilia, comic art, toys, and other collectibles through both Live and Online Auctions, as well as items available for immediate purchase on Buy Now.
In 2020, Propstore received the prestigious Queen's Award for Excellence in Industry, and the King's Award in 2024.Chief Executive Stephen Lane founded Propstore in the U.K. in 1998, and Propstore's U.S. location opened in Los Angeles in 2008.
Propstore's London office is located at: Great House Farm, Chenies, Rickmansworth, Hertfordshire, WD3 6EP.
Propstore's Los Angeles office is located at: 28014 Harrison Pkwy Valencia CA 91355.
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Due to the value of Propstore's inventory, individual tours of Propstore offices are available by appointment only. To arrange a tour of the London office, call +44 (0) 1494-766485 or e-mail us at support@propstore.com. To arrange a tour of the Los Angeles, call +1 (818) 727-7829 or e-mail us at supprtla@propstore.com.
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With an extensive network of contacts across the media industries, Propstore now sells a wide array of collectibles, including original props, costumes, and more from film and TV productions; original posters and promotional material, such as standees or exhibitions; select high-quality replicas; and cast and crew gifts.
In addition, Propstore sells a variety of memorabilia from the worlds of music and pop culture, such as iconic tour outfits, lyric sheets, charity items, and pieces taken directly from the collections of pop culture icons.
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Propstore maintains a roster of globally recognized studio partners. Current and previous partners include:
Marvel Entertainment
Netflix
Sony Pictures
Paramount Pictures/Paramount Television Studios
Warner Bros.
Lionsgate
DreamsWorks Pictures
Legendary Entertainment
Summit Entertainment
Amblin Partners
Annapurna Pictures
ABC Studios
Showtime
Walden Media -
Company & Web Platform
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You don’t need an account to browse the site and see our online catalogs, but there are many benefits of creating a Propstore account.
This will let you stay up to date with our latest auctions, see catalogs online before they go on general release, get notified about our newest listings on Buy now, set up wish-lists, and then register for an auction quickly when you see something you love.
To create a Propstore account, click here.
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Once registered, a Propstore account allows you to bid in any of Propstore's Live or Online Auctions and purchase something immediately through Buy Now.
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Yes! When you create a new profile with Propstore, you can add your favorite films, TV shows and Music Artist. Propstore will then contact you by email when memorabilia from those films, shows or musicians are available for bidding or buy now.
To create a Propstore account, click here.
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We would love to hear from you! Please reach out to us at support@propstore.com for any inquiries regarding a specific product. When contacting us, kindly include details such as the product name, the associated film or TV show, and the lot number if available.
If you want to speak to a member of the team directly, you can also call us by phone between 9am and 5pm in each location. You can reach our UK office at +44 (0) 1494-766485 or our US office at +1 (818) 727-7829.
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If you are looking for an item of significant value ($/£ 50,000 and above), we would be happy to try to source it for you.
Please send an email to support@propstore.com and we would be delighted to get more details of what you are looking for.
Alternatively, you can sign up for alerts letting you know when new items from certain titles are listed (see "Can you let me know when you have items from my favorite film?").
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Please reach out to support@propstore.com with any additional questions or concerns and someone from the team will get back to you.
Alternatively, you can contact the UK office on +44 (0) 1494-766485 or our US office on +1 (818) 727-7829.
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Content
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Content Overview
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Propstore has a wide network established through running sales for decades and working with collectors around the world to source the most exciting pieces in the collectibles market.
Most of the content for our auctions come from film studios, production companies, wardrobe and prop suppliers, special effects houses, various other industry sources, and other private collectors.
We employ strict acceptance criteria for consignments and research the authenticity and provenance of each item carefully, and work with a network of industry experts to help verify an items history.
All pieces we sell are backed by Propstore's Industry leading Certificate of Authenticity. Please see out Certificate of Authenticity (COA) page for more information.
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Authenticity is everything. We have built Propstore's reputation upon it. We never tire of researching the history of film props and costumes. Every item we offer has been researched as thoroughly as possible and has met our standards of authenticity. Our unmatched global network of industry professionals often assists in analyzing our collection.
We guarantee all products sold by Propstore for the business's life. Please see our Certificate of Authenticity (COA) page for additional information.
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You can browse Propstore's inventory in several different ways.
Our website features a powerful search engine if you are looking for something specific. Type a keyword, such as an actor name or film title, in the search field (top right of the page) and click the search icon to see what we have available.
To browse, click the search icon, then refine your results with our convenient filtering menu bar.
We have three types of items: Auction items, Buy Now items, and Sold items. To refine your search, you can toggle on and off these options in the filtering menu bar.
You can further refine your browsing by making selections from our drop-down menus in the filtering menu bar. You can choose CATEGORY, MOVIES & SERIES, and LOCATION.Finally, you can modify how your results are sorted by making a selection from the SORT BY drop-down menu in the filtering menu bar.
You can quickly browse all of our Buy Now offerings by clicking BUY NOW (top left) then BROWSE ALL from the drop-down menu.
You can quickly browse our Sold Archive by clicking BUY NOW (top left) then SOLD ARCHIVE from the drop-down menu.
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Beyond our printed auction catalog, our lot pages contain additional high resolution image galleries of all lots, as well as comprehensive written descriptions.
We strive to include all the relevant information we have available in each description to assist you in making a decision to bid.
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There are no universally accepted third-party authentication services for props and costumes. We perform our authentication and stake our reputation on it. Every item we offer has been researched as thoroughly as possible and has met our standards of authenticity. Our unmatched global network of industry professionals often assists in analyzing our collection.
We guarantee all products sold by Propstore for the business's life. Please see our Certificate of Authenticity (COA) page for additional information.
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There is a great chance that we can, and we would love to hear from you!
Please fill out our no-obligation valuation form today here and take a look through our selling pages to understand how the auction process works. -
The entertainment and Music memorabilia market is like any other, with ups and downs. We cannot predict the future, but in general, the market has steadily increased over the past decades, with many items significantly increasing in value when they come back to auction.
Is your item one of those? Please fill out our no-obligation valuation form today and we will give you our appraisal for what your item may be worth in one of our auctions.
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The filmmaking process requires that multiples be made of all principal props and costumes. This is standard practice for a variety of production and continuity reasons, a production cannot risk unnecessary delays due to having the only copy of a prop or costume damaged on set, so they produce multiple copies. Multiple versions may also be required for continuity purposes. For instance, a particular garment may need to be distressed as the story progresses.
Props are frequently made in a variety of different versions. There is typically a hero or beauty prop for close-up shots. These tend to be better materials, whereas lightweight versions are made for stunt and safety work that usually don't need to hold up to close visual scrutiny. In other cases, props may need to have various functionality to them. These special effects props may have moving parts (i.e., a retractable blade for a "stabbing" sword or knife) or working electronics.
Different takes of the same scene may also utilize different examples of a prop or costume, meaning a piece could have been shot but still not make it to the final cut. Because production items are almost always used in multiples during a production, it is not always possible to guarantee a particular item is seen in the final cut of a film or show.
In some cases, it may be possible to provide further evidence about the use of an individual item based on matching "tells" on the item to what's on-screen or based on other relevant information. We call these items "screen matched." If we believe an item to be screen-matched, we will include that information in the description and often in the title of the lot.
Propstore's inventory is guaranteed to be originals from the production unless otherwise stated. Our inventory comes from film studios, production companies, wardrobe and prop suppliers, special effects houses, other industry sources, and established private collectors. Every item has been carefully researched as thoroughly as possible and has met our internal standards of authenticity. Please see the specific Guarantee of Attribution within the Terms & Conditions of the auction for more on this.
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Props
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Most props and costumes were created for use within a production and to endure the wear and tear of the filming process. They are rarely created to withstand heavy or repeated use. Many sustain damage during the filming process. Sometimes this adds to their story/history. Sometimes this detracts from their value. Generally speaking, an item in better condition will be more valuable than an item in a damaged state. However, even damaged items may have value depending on the item, the production, and the amount/type of damage.
Want to get a better understanding of the value your item could achieve at auction? Please fill out our no-obligation valuation form today and we will give you our appraisal for what your item may be worth in one of our auctions.
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Costumes
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We do not wash or treat the items we offer. We may remove dust or perform minor sympathetic restoration if an item is in critical condition to stabilize it.
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Posters
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Yes, everything is original. If a poster is a re-release or a limited-edition print, this will be detailed, otherwise, it can be assumed that the items offered are all original first release posters.
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Yes, the poster artwork offered is original and will be detailed either as "prototype" or "finished" artwork.
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Many posters were issued pre-folded. We detail whether a poster is folded or unfolded and when a folded poster has subsequently been rolled.
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Where posters have been backed, we detail this and determine whether the posters have been linen, or paper backed. Conservation backing is an industry-accepted procedure that preserves posters and adds value.
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Each poster is examined individually, and where restoration is apparent, this is mentioned in the description. We cannot evaluate the restoration quality undertaken, but we always strive to offer posters in the best and most presentable condition possible.
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We provide a comprehensive grading system:
Poor
Fair
Good
Very Good-
Very Good
Very Good+
Fine-
Fine
Fine+
Very Fine-
Very Fine
Very Fine+
Near Mint
MintFurthermore, we catalog the condition of each poster, and where there are material faults, we highlight these. Each poster is photographed front/back, and we provide additional images to show any significant faults. Potential buyers may also visit and examine posters in person by appointment. We aim to be as helpful and transparent about the condition as possible so that clients can buy with confidence.
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Artwork, Production Materials & Other Memorabilia
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We sell hand-drawn artwork as well as production copies of artwork. We note whether a piece of artwork is hand-drawn or a production copy in the item's description.
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Most posters and artwork do not come pre-framed. If a poster or piece of artwork is pre-framed, it will be seen in photos and noted in the description.
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Typically, flat, unframed production artwork is bagged, boarded, and sandwiched between additional cardboard for extra protection during transit. These pieces are shipped in a flat box.
Non-folded posters are shipped rolled in a tube and placed in a box for additional protection.
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Auction
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Auction Overview
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Propstore regularly holds two different types of auctions: Live Auctions and timed Online Auctions.
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Propstore's Live Auctions are held as live events in real time with an auctioneer taking bids across multiple channels. This includes clients bidding physically in person, via telephone, absentee bids submitted in advance, and bidding online in real time through PropstoreAuction.com.
Propstore's timed Online Auctions are run through our website with bidding open for a set duration of time, usually at least 2 weeks. These auctions are frequently conducted in conjunction with a world-renowned studio, production company, or Hollywood luminary.
All items sold through Propstore's auctions are authenticated and certified with our industry-leading Certificate of Authenticity and its accompanying lifetime guarantee of attribution. Please note that non-autographed posters are exceptions and are not accompanied by a Propstore COA.
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Propstore continues to expand its Live Auction and Online Auction schedule each year. Our Auction calendar changes each year, you can always see our latest schedule here.
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Propstore auctions happen at regular intervals through the year and offer the chance to sell or buy an item as part of an auction event with the thrill and theatre of prices being determined by bidding activity on the day.
Items on Propstore's Buy Now channel (also known as "Daily Listings" or "Fixed Price"), are available for direct selling or purchase at the price you see listed. Items are available all year round and we are constantly adding new items.
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Live Auctions: Once registered, bids can be placed in four ways: in person, via telephone, absentee, or online.
Telephone Bidding: Place bids via telephone with a Propstore staff member during the auction. To register, visit the auction landing page, click "Register for Phone Bidding," complete the form, and return it to auction@propstore.com. You'll receive a confirmation email and a call from one of our team on auction day.
Absentee Bidding: Arrange for a Propstore staff member to bid live on your behalf on auction day. To register, visit the auction landing page, click "Register for Absentee Bidding," complete the form, specifying your maximum amount for each lot, and return it to auction@propstore.com. You'll receive a confirmation email, and your bids will be executed by a member of our team on auction day.
Online Bidding: Place bids via the Propstore website both in advance and in real-time during the auction through a live video feed. To register, visit the auction landing page, click "Register to Bid Online," complete the registration form, and click SIGNUP. You’ll receive an automated email confirming your registration and pending approval to start bidding.
Please note that for online-only auctions, all bids are placed online, and it is a timed auction with no auctioneer. Clients can place and increase bids at any time throughout the auction - starting on the first day of bidding and concluding with a countdown on the final day of the auction.
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After completing registering for either Telephone, Absentee, or Online Bidding, you will receive an automated email confirming your registration and pending approval to start bidding. Bidders are approved manually, so you may not be able to start bidding instantly. But rest assured: approvals are typically ready to bid within one (1) business day.
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Absentee bids must be received at least 24 hours before the sale of the lot(s).
Telephone bids must be registered 24 hours before the sale of the lot(s).
Online bids can be placed before the auction begins, as well as in real-time as each lot comes up with the auctioneer. The auction will begin promptly at the posted start time, and lots will be sold in numerical order.
The pacing can be quick, so please arrive to the livestream early to ensure you do not miss the lot you are interested in. You can also sign up for SMS text message alerts to make sure you don’t miss out on lots you are interested in.
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Auctions held at Propstore's London office are conducted in GBP, and auctions held at our Los Angeles office are conducted in USD. Each auction catalog page and listing page will clearly indicate which office is hosting the auction and in what currency the lot's estimates are listed. When paying your invoice, you will be charged in the currency relevant to the office hosting the auction.
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Yes - a Buyer's Premium is added to all winning bids in each Auction, per the Propstore Terms and Conditions.
Some Auction lots will also have VAT or sales tax applicable to the hammer price and/or buyer's premium. See the sale terms and conditions and the VAT symbols in each catalog for more information.
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Invoices are generally sent within 24 hours of the final lot in the auction closing.
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Unless explicitly stated on the voucher, we do not accept vouchers on auction orders.
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Payment plans are typically available for a maximum of 3 months and where the hammer price on a lot is $2,000 or £2,000 or more. More information can be found here.
However, the availability of payment plans can vary between different auctions and lots within the auction. Please review the specific auction Terms and Conditions for more information, or e-mail support@propstore.com with any questions or to check specific lots.
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No, Propstore does not accept payment via PayPal for auction orders, but we do accept payment by Paypal for Buy Now orders.
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Yes, please visit propstore.com/cryptocurrency to view our accepted cryptocurrencies. Invoices will be sent in the native currency the auction was held in (USD or GBP) via our payment gateway Bitpay. Please note that refunds will be issued in the native currency and converted back to the cryptocurrency using the rate at the time of the refund.
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Propstore allows auction winnings to be paid off via consignment credit on select occasions in which the winning bidder's account is in good standing. Bidders interested in paying off auction winnings via consignment credit should contact Propstore's Director of Consignments in America, Art Andrews - art@propstore.com, or Propstore's Director of Consignments in UK, Tim Lawes - tim@propstore.com.
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Yes! Propstore allows Consignors to use their auction proceeds to pay off an auction win. To arrange this, you can contact support@propstore.com, alternatively, you can make a note of this request when you check out online for your purchase. Please note that auction proceeds from the US office can only be used on US auction invoices, and auction proceeds from the UK office can only be used on UK auction invoices.
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Unfortunately, as per our Terms & Conditions, all auction bids are final and legally binding, even if made by accident. Take extreme caution before placing a bid on a lot.
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All upcoming and past auctions, as well as their catalogs, can be viewed at propstoreauction.com.
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propstoreauction.com, select the past auction you are interested, and you will be taken to auction landing page. From there, click the button labelled "Browse Auction Results" to see the results of that auction.
You can also use the global search to find past lot or buy now results.
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Propstore produces a limited number of printed catalogs for every live auction. To purchase one, visit propstoreauction.com, find the auction you are interested in, and click the thumbnail. You will be directed to that auction's landing page, where you have the option to "Buy Printed Catalog".
Online and downloadable PDF versions are available for each previous catalog at propstoreauction.com.
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When Propstore partners with an international charity, that charity's information is provided in both the printed and online catalogs. You can also reach out directly to support@propstore.com for any additional questions regarding our charity partners.
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Propstore's CA Bond number for auctions held in Los Angeles is: 72BSBGU4116.
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Live Auction
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Propstore's Spring and Summer Entertainment Memorabilia Live Auctions take place either at our Los Angeles headquarters or at a unique venue in LA.
Our Fall/Autumn Entertainment Memorabilia Live Auctions occur at our London office or at a notable location in London. You will be able to find details of the auction location on the auction landing page.
Additionally, both events are live streamed on propstore.com for the duration of the auction.
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Unless otherwise stated, all auctions are open to in-person bidding.
Individual tours of the Los Angeles and London offices are available by appointment only in advance of each live auction. To arrange a tour of the Los Angeles office, call +1 (818) 727-7829 or e-mail us at auction@propstore.com. To arrange a tour of the London office, call +44 (0) 1494-766485 or e-mail us at auction@propstore.com.
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Propstore reserves the right to remove any lot from the auction if at any point it considers the listing misrepresentative of the lot. Lots may be removed from the auction after the release of the catalog for a variety of reason, including but not limited to: more research is needed to confirm the lot's authenticity; the lot's condition has changed since its original listing; the lot requires additional parts or repairs to be functional.
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In some cases, unsold lots from Live Auctions are offered as "Last Chance" purchases in the days following the auctions.
When an unsold lot becomes available for "Last Chance" purchasing, a purple button labelled "Make an Offer" will appear on the online listing the day after the auction concludes. "Make an Offer" purchasing conclude within two (2) to three (3) weeks after each Live Auction, depending on each particular lot.
If you are interested in an unsold auction lot and you don't see it listed for a "Last Chance" offer, feel free to contact us and we can check on the availability of the item.
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Live auctions are generally available for early registration and placing of bids for at least 3 weeks. Absentee bids can be placed any time after bidding is opened on the Propstore website and before the live component of the auction has begun. Once the live component has begun, final bids must be placed in real time until the auctioneer drops the hammer.
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Timed Auction
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No. In-person attendance is not available for a Propstore online auction. However, if you have any questions about items that you'd like to bid on, please e-mail us at auction@propstore.com to arrange a one-on-one video session.
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It is standard practice for costumes to be custom-tailored to suit specific performers by productions. As a result, wardrobe items from films and television rarely adhere to commercial sizes.
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For each lot, you will notice a countdown clock. The countdown clock shows how much time is still available for bidding on that lot. Each lot is scheduled to close at a different time through the course of the last day of the auction.
If any bid is placed within the final five (5) minutes of the Auction Period, the Auction Period will automatically be extended by five (5) additional minutes. Once the countdown clock reaches "0," bidding will end, and the lot will be closed.
Please note that while the timer may reflect that the remaining Auction Period is "0," the Auction Period has not necessarily concluded because it has been extended by a bid made within the last minute. It is the bidder's responsibility to refresh the page to determine whether the Auction Period has been extended.
In any event, the Auction Period for any lot shall not be deemed completed until it states "Closed."
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Buy Now
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We list new items every day! See our latest additions here.
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Our items can be reserved on a payment plan. An item which has been claimed by a buyer but has yet to be fully paid for is marked as "Reserved." Once the item has been fully paid, it is marked as "Sold."
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Sometimes we have multiple examples of an item. While you have purchased one, we have additional editions to sell.
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Yes! All of the items we sell are authentic and most are original movie memorabilia. We do sell high-end replicas from time to time and will note that they are replicas in the title and/or description.
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The filmmaking process requires that multiples be made of all principal props and costumes. This is standard practice for a variety of production and continuity reasons. While there are likely multiple examples of any item, each one is its own piece of artwork.
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All production-used items offered by Propstore are backed by our Certificate of Authenticity.
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Our BUY NOW listings contain image galleries and comprehensive written descriptions.
We strive to include all the relevant information we have available in each description to assist you in making a purchasing decision. There is no information we can provide that is not already in the description.
If you still have a question, you can email us at support@propstore.com.
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If clothing comes with size information, we note sizing (S, M, L, etc) in the description of the item. We do not measure clothing for exact sizing.
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Payment plans are available for Buy Now items over $/£2,000. Click the "Payment Plans" button on the page of the item you are interested in purchasing to see payment plan options specific to that item. If a Payment Plans button is not visible, that item does not qualify for a payment plan.
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Yes, we accept PayPal for sales up to $ / £2,000. We cannot accept PayPal for sales above $ / £2,000.
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You can see sold items in our Sold Archive by clicking here. You can also use the website search to see all items across Buy Now and Auction.
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Where can I sign up for alerts letting me know when new items from certain titles are listed on Buy Now?
Log in or Create an Account.
Navigate to "My Account" and "Email Notifications".
Select your Email Preferences and add the films and genres you would like to be notified about.
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No. Items located in different locations will need to be individually shipped from those locations to you.
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Yes! Purchase a Propstore Gift Voucher here.
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You will receive an automated confirmation e-mail immediately from Propstore however occasionally these are diverted to spam folders, so we suggest checking there in the first instance. Alternatively, you can log in to your Propstore account to view your order history.
if you can't find your order here, please contact us on support@propstore.com and we will be happy to help.
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Orders
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Every item in Propstore's inventory is marked with either a UK or US flag to denote their location. Any items with the UK flag are held in the London facility. Any items with the US flag are held in the Los Angeles facility.
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Any item marked "add to cart" on the Propstore site can be purchased immediately. Simply click the button "add to cart". Once you have finished browsing and decided on your purchase(s), click the cart icon, followed by the "proceed to checkout" option and follow the instructions. Please note that any items in your cart are not reserved until you have successfully completed the checkout process.
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Simply log in to your account, hover over "My Account" and select the "Invoices and Order History" dropdown to check the status of any current or previous order. You will automatically receive an email notification when the order is placed and when it has been dispatched.
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For Buy Now orders: UK Customers may cancel their order up to 14 days from the date that their order is delivered. You must contact us in writing within the 14 days and return your order to the office from which it was dispatched, at your own cost, within another 14 days and in the same condition it was dispatched.
For Auction orders: All sales are final and unless the reason falls under the terms and conditions, an item may not be returned.
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Once selected, the purchase may be cancelled only under exceptional circumstances and only at the sole discretion of Propstore. Due to the usually unique nature of Propstore's inventory, we do not offer an evaluation or cooling-off period.
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Log in to your account, hover over "My Account" and select the "Invoices and Order History" dropdown to view all order activity. Underneath each order is a "Print Invoice" link.
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What happens if I accidentally throw away or misplace a Certificate Of Authenticity (COA)? Can I get a new one?
Propstore COAs are a vital component of any artifact's history and authenticity and should be stored with great care.
Unfortunately, due to the opportunity for fraudulent activity, COAs cannot be reprinted under any circumstances.
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Checkout & Payments
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Propstore accepts the following payment methods:
- Credit Cards (VISA, Mastercard, American Express, Discover - up to a limit of $/£25,000 per order)
For LA auctions - a fee of 2.5% will be applied where the Purchase Price is greater than $5,000
- Debit Cards (VISA, Mastercard, American Express, Discover)
For LA auctions - a fee of 2.5% will be applied where the Purchase Price is greater than $5,000
- Cash (up to a limit of $/£5000 per order)
- PayPal (BUY NOW ONLY - up to a limit of $/£2,000 per order)
- Electronic/Bank Transfer
- Cryptocurrency (AUCTION ONLY - see propstore.com/cryptocurrency/ for the currently accepted currencies). -
There are no additional fees, charges or interest for taking advantage of Propstore's payment plans and you can settle up earlier than scheduled if you wish.
Please note that should you wish to cancel a payment plan purchase, the 20% deposit is non-refundable, and Auction orders cannot be cancelled.
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Yes, absolutely. There are no additional fees or charges associated with early settlement of our payment plans. Simply email our team through support@propstore.com with your order number with your request and we'll take it from there.
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As Propstore has an international client base, approximate conversion rates are used to provide a price that bidders and buyers in different countries can relate to. The price of the item will be charged in the native currency for the country in which the item is located (that is, British pounds sterling or U.S. dollars).
To clarify, an item that for sale from the London office will be charged in GBP, regardless of where the customer is located. An item that is for sale from the Los Angeles office will be charged in USD, again regardless of the customer's location.
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For items located in London, UK
All £ prices include sales tax (VAT) of 20.00% applicable to any purchases made by clients within the UK or NI, unless denoted by an "M" indicating it is sold under the margin scheme for collector's items; no VAT is due except to clients within NI.All converted $ prices are shown for illustrative purposes, are approximate, and are exclusive of VAT, although clients in some US States may be required to pay sales tax on their order following the Wayfair ruling; these will be calculated at checkout.
All converted € prices are shown for illustrative purposes, are approximate, and are exclusive of VAT. Some US states may be required to pay sales tax on their order following the Wayfair ruling; these will be calculated at checkout.
For items located in Los Angeles, USA
All prices displayed are exclusive of State Sales Taxes. Buyers in some US States may be required to pay sales tax on their order following the Wayfair ruling; these taxes will be calculated at checkout.All conversions presented are approximate. You will be charged in US Dollars (USD$).
Prices do not include shipping and handling or any local taxes and duties that may be applied by your local government.
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I have completed the ordering process but have not received a confirmation email yet. Has my order gone through?
You will receive an automated confirmation e-mail immediately from Propstore however occasionally these are diverted to spam folders, so we suggest checking there in the first instance. Alternatively, you can log in to your Propstore account to view your order history.
if you can't find your order here, please contact us on support@propstore.com.
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Propstore uses secure encrypted servers for all of its web transactions and keeps up to date with the latest in credit card and data security. Propstore is fully compliant with the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). To view our privacy policy, please click here.
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The London office charges all orders in GBP, and the Los Angeles office charges all orders in USD.
If your credit card is not of the same currency, a currency conversion will be performed by your credit card company, at the rate they are offering at the time. Propstore has no control over this rate and any variances that may result from it.
Buyer’s Premium for Auction items, local taxes, and shipping can all be added to the final invoice amount.
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Shipping
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Each item that Propstore sells is unique and requires our team to take the utmost care and attention to ensure it reaches you safely.
For most items a shipping quote can be obtained by using our online shipping calculator. For some items a bespoke quote might be required due to size, weight or fragility. For these items, the calculator will inform you that a member of the team will be in touch with a bespoke quote as soon as possible.
If you have any questions, or have bespoke shipping requirements, please contact support@propstore.com and we would be happy to assist.
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Yes, we can ship to almost anywhere in the world!
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Once your order has been paid for in full, it will be passed to our in-house shipping team for careful packing and dispatch.
This typically takes 2-3 business days but may take longer for auction orders. You will automatically receive a tracking number as soon as it leaves Propstore.
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Items which are classified as oversized will travel with our select group of freight and fine-art shippers. If you are interested in an oversized item, please contact us on support@propstore.com so that we can ask our preferred partners for a quote.
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Propstore has inventory in both our London (UK) and Los Angeles (USA) locations. If your order contains items from both our London office and our Los Angeles office, then the order will be split into two separate orders: the London items will be charged and shipped from the London office; the Los Angeles items will be charged and shipped from the Los Angeles office.
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Propstore has inventory in both our London (UK) and Los Angeles (USA) locations, it will clearly state where each lot is stored prior to the Auction. If your invoice contains items from both our London office and our Los Angeles office, we will combine the shipping prices from each office and add in onto your final invoice.
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In the unlikely event your order arrives damaged, please retain all packaging and any broken pieces, take as many pictures as possible, and contact us through shipping@propstore.com as soon as you can.
If you opted to ship your order via an insured service, we can only submit a claim on your behalf if all packaging is retained. -
Propstore is happy to work with you to arrange your own shipping, simply select "pick up in person" as your shipping address during the checkout process and advise us in the comments that you would like to use your own shipper.
If you would like our shipping team to prepare the order for dispatch (e.g., arrange packing) a fee will be discussed with you and charges will apply. Please note that local taxes/VAT will be applied to all collected items (VAT in UK and CA Sales Tax in USA).
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All items shipped using Propstore's own shipping service can be fully insured, and this option can be selected during checkout. On high-value orders, a custom insurance quote may be necessary – and a member of the team will be in contact to discuss this with you.
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Of course, we love meeting our customers in person! Simply select "pick up in person" as your shipping address during the checkout process and a member of the shipping team will liaise with you to arrange a suitable time to collect.
Please note that local taxes/VAT will be applied to all collected items (VAT in UK and CA Sales Tax in USA).
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If you need to change the shipping address on your order, please contact us through support@propstore.com as soon as possible with the order number(s) the change applies to.
Please note that there may be additional shipping charges and updated tax/VAT implications.
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As long as orders are from the same Propstore location, we can combine any number of orders regardless of how they were purchased. Please write in the comments of any subsequent order which original order you would like it shipped with.
The team will be in contact to discuss any adjustments that need to be made to the shipping charges.
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Propstore complies with all legal and customs rules and will declare all packages at their full value, and the buyer will be responsible for all of the import duties and taxes charged by their local government.
We have spent a great deal of time researching harmonization (import & export duty tariff rates) codes and use the most accurate harmonization codes to ensure our packages pass through customs with as minimal duty and delay as possible. However, it is ultimately the customer's responsibility to be aware of their own import costs.
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Sold Archive
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Propstore's Sold Archive lists some of the previous sales made through both our auctions and Buy Now platform.
The Archive is available to offer potential bidders, partners, and consignors a transparent search tool across the film and music memorabilia-collecting industry. Visitors to the Archive can see the range of memorabilia sold at in the past Propstore, what prices have been achieved, where and when each lot was sold.
Additionally, you can search for props and costumes from your favorite film and TV franchises, as well as music memorabilia from your favorite artists.
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No. The products listed in the Sold Archives are already purchased and are no longer available.
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How can I tell if a piece in the Sold Archive section was originally sold in an auction or on the Buy Now platform?
Lots on the Sold Archive can be sorted as "Auction items only" or as "Fixed price items only" (referring to items purchased as Buy Now) by clicking the button in the section labeled "Auction:". The button also includes a tab labeled "Auction & Fixed Price items", which includes every item in the Archive.
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Items on the Sold Archive can be sorted by sold date by clicking the "Newest First" button in the "Sort by" section. Additionally, listings for lots sold at an auction will include the auctions dates.
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Sell
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We are currently seeking original props, original costumes, production materials, high-end collectible toys, music-related memorabilia, film and TV posters, film and TV artwork, comic art, and scripts. If you are unsure whether or not your item qualifies, please fill out our free, no-obligation valuation form today and let us give you our thoughts on whether or not we can help you: https://propstore.com/sellRequest.action.
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Our consignment process starts by filling out our no-obligation valuation form: https://propstore.com/sellRequest.action.
Once we have received your submission, a member of our team will contact you to walk you through our process and discuss if your item is suitable for auction.
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Yes, but they differ depending on many variables. Because the market is constantly changing, if you have an item, you are considering selling, please fill out our no-obligation valuation form today and let us give you our thoughts on what your item may be worth in the current market: https://propstore.com/sellRequest.action.
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Yes! We are happy to evaluate your collectibles for inclusion in one of our Entertainment Memorabilia Live Auction, including a provisional valuation. Please fill out our no-obligation valuation form today and let us give you our thoughts on what your item may be worth in the current market: https://propstore.com/sellRequest.action.
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Our Auction calendar changes each year; you can always see our latest schedule here.
Currently, we hold three Entertainment Memorabilia Live Auctions each year, one in Spring, one in Summer and one in Fall/Autumn. We also hold multiple Cinema Poster Auctions annually. -
A consignor is responsible for all fees associated with shipping the item to Propstore.
We are more than happy to help you with arranging shipping through one of our trusted partners. We can arrange the pickup and delivery and will deduct the costs from your proceeds after the auction.
If you would like help with shipping your item to Propstore, please let your consignment point of contact know, or email support@propstore.com.
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Sellers are paid 35 days after the auction, provided that Propstore has been paid by the buyer by that point.
Please note, where eligible, some buyers may choose to pay over a 3-payment plan. If the buyer selects a payment plan, you will still be paid incrementally as we receive payment from the buyer. Please note: we do not ship an item to the buyer until they have fully paid.
If we anticipate any delays in paying you after an auction, we will be in contact in advance.
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We can sometimes offer cash advances before the auction, but these are determined on a case-by-case basis. To see if your item qualifies, please fill out our no-obligation valuation form today and let us give you our thoughts on what your item may be worth in the current market: https://propstore.com/sellRequest.action.
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We will work with you on the best sales strategy for your items, while we hold auctions in London and in Los Angeles, our bidders and buyers are worldwide.
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It is unlikely that we would be in the position to directly trade, but Propstore may be willing to "buy" your item for store credit, allowing you to purchase another item you want. To see if your item qualifies, please fill out our no-obligation valuation form today and let us give you our thoughts on how we can help you get the item you want: https://propstore.com/sellRequest.action.
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Yes, we would be happy to discuss the best strategy for your collection or estate. Please contact one of our Directors of Consignments directly - For a collector based in the USA, Art Andrews - art@propstore.com, and for Europe and the rest of the world, Tim Lawes - tim@propstore.com.
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We have a standard consignment rate which is our only fee for sellers! To learn more, please fill out our no-obligation valuation form today and let us give you our thoughts on what your item may be worth in the current market: https://propstore.com/sellRequest.action.
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Our Buyer's Premium is the fee added to the "hammer price," which is the price upon which the auctioneer's hammer falls. Our Buyer's Premium is 25% for online only auctions, and 26% for all other auctions.
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While we have high sell-through rates, it is a possibility that an item does not reach your reserve price and does not sell on auction day.
However, after each auction, we place items that have not sold on our website as "second chance opportunities." This usually lasts for a couple of weeks, and we invite offers from potential buyers and pass those offers on to you for approval.
If there are no suitable offers on an unsold item during this period, we will discuss the next steps with you. This could include offering the item at a lower price through Buy Now; we can work with a partner auction house to try another auction at a lower price, or we can discuss returning the item to you.
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Consigning to auction for the first time can be daunting, so we have tried to make our consignment process as straightforward as possible.
It starts by you submitting information about your item through our no-obligation valuation form, with details about the items you are interested in selling: https://propstore.com/sellRequest.action.
We will reply with an evaluation of the items we believe are suitable for auction, including reserves and provisional auction estimates.
Once we agree on reserves/estimates, you will send the items to us, and we will perform an in-hand assessment and prepare your items for auction.
Once your item sells at auction and the buyer pays us, we pay you, minus our Seller's commission.
Have more questions? Submit a valuation form via the link above, and let's talk!
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Depending on what your items are, this may be possible! Please fill out our no-obligation valuation form today and let us give you our thoughts on what your item may be worth in the current market: https://propstore.com/sellRequest.action.
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I don't want to sell my items, but I would like to know what they are worth. Will Propstore provide a valuation even if I don't want to sell?
Yes, we would be happy to hear from you and to help with our opinion for valuation! Please fill out our no-obligation valuation form today and let us give you our thoughts on what your item may be worth in the current market: https://propstore.com/sellRequest.action.
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We rarely sell fan-made replicas, but we may be able to help you sell high-end collectible reproductions. Please fill out our no-obligation valuation form today and let us give you our thoughts on what your item may be worth in the current market: https://propstore.com/sellRequest.action.
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We do not sell vintage or historical artifacts, but there is always the possibility so please fill out our no-obligation valuation form today and let us give you our thoughts on whether or not we can help you sell it: https://propstore.com/sellRequest.action.
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It doesn't have to be a problem, while a COA (Certificate of Authenticity) from a studio or an LOA (Letter of Authenticity) from a production member is great to have and can increase the value of an item, in most cases, they are not necessary.
Not sure about your item that doesn't have a COA? Please fill out our no-obligation valuation form today and let us give you our thoughts on whether or not we can help you sell it: https://propstore.com/sellRequest.action.
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The lack of history/provenance may be a problem, but we will assess each item and consignment on a case-by-case issue.
While a known chain of custody or history is always preferable, not knowing the history of an item isn't necessarily a problem and we may be able to piece together some history through our own research.
Please fill out our no-obligation valuation form today and let us give you our thoughts on whether or not we can help you sell it: https://propstore.com/sellRequest.action.
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All items consigned to Propstore will be insured for the agreed low estimate while on site with us. Depending on the value of the consignment, transit insurance may be subject to an additional cost but will be discussed with you prior to shipping.
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Additional Resources
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Production-made props and costumes, and Music memorabilia require diligent preservation in order to retain their quality and value over the years.
When you purchase from Propstore, be sure to unpack and unwrap the item carefully, as our Shipping team will have packed it in the safest possible way for transport, and don't forget about the COA that accompanies your purchase.
Once you have removed the packaging, store the item in a climate-controlled area away from extreme temperatures, open sunlight, water, or wind. Create distance between the collectible and any other props or costumes, as different materials and fabrics can have adverse effects on one another. Should your collectible suffer any damage, contact a professional restoration service or archivist for tips on how to repair the collectible without creating additional problems. Continue to monitor your collectible regularly for any signs of degradation or damage. Using these strategies, many props and costumes can retain their quality and value over many years.
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Visit Propstore's YouTube channel here.
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No. The collectibles sold by Propstore require archival storage conditions and careful preservation to remain stable. Additionally, some collectibles are now fragile or sensitive due to age and production use, and therefore should not be handled except by trained professionals.
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No. While Propstore does offer small group tours (2-4 people) by advance appointment, we are unable to offer our warehouses as events spaces due to the nature of our products.
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Those looking for a career with Propstore can find job listings on our LinkedIn page: https://www.linkedin.com/company/the-prop-store-of-london/jobs/.
Those looking to collaborate with Propstore on a studio auction or event should contact VP, Business Development and Marketing Chuck Costas at chuck@propstore.com.
Those looking to partner with Propstore on a promotion or event should contact Director of Operations Donald Barnett at donald@propstore.com.
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Please direct all media requests to Felicity Beardshaw: felicity@propstore.com.
If you have any other questions, do not hesitate to contact us.