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General FAQs

We know that our customers have questions about Prop Store and the material we sell. The answers below are a good place to start. If you have additional questions, please feel free to contact us.

 

Q. What is Prop Store?

A. Prop Store is one of the world’s leading vendors of original props, costumes and related production material as collectable memorabilia. Customers have two ways to shop at Prop Store — through our Buy It Now sale platform, or our Live and Online auctions.


Our Buy It Now sale model is updated each business day with new products available to be purchased immediately at fixed price. The prices are as marked and you can purchase an item by adding it to your cart and going through the online checkout process.


Our auctions include both live sales with printed catalogs and in-person bidding (in addition to telephone and internet bidding) and online-only sales with an online catalog and bidding available exclusively through the online auction platform. Live auctions frequently include reserve prices, whereas online auctions are frequently run without reserves. Prop Store Auctions may offer material from a single title (film or television show) or a range of titles as in the case of a multi-consignor auction. Please check propstore.com/auction for the latest updates on upcoming offerings.

 

Q. Where do all of the props and wardrobe at Prop Store come from?

A. Prop Store utilizes the network established through nineteen-years in business on two continents to source the most exciting pieces in the collecting hobby. Our inventory comes from film studios, production companies, wardrobe and prop suppliers, special effects houses, various other industry sources, as well as private collectors. Prop Store employs strict standards for consignments and all pieces offered are backed by Prop Store’s Certificate of Authenticity.

 

Q. How often are Buy It Now items listed on the website?

A. New items are added to our Buy It Now sale model every day, and are viewable in our New Additions section. New additions of products in the London office are listed at approximately 10:00AM GMT, and new additions of products in the Los Angeles office are listed at approximately 10:00 PST. After a two-week period, items can then be found in the relevant movie and product category which can be located by using the search engine in each category – i.e. Props, Wardrobe etc.

 

Q. How do I find the item that I’m looking for?

A. Prop Store’s inventory can be browsed in a number of different ways. If you are looking for something specific, our website features a powerful search engine. Simply type in a keyword, such as an actor name or film title, and click search to see what we have available. If you’d like to browse the inventory of a specific film, you can select that film from the drop down menu in the upper-left hand corner of the site. Our inventory can also be browsed by broader memorabilia categories such as ‘props’ or ‘wardrobe.’ The category drop-down menu can be found immediately below the film title menu. You can further fine-tune your results by opting to browse either with full information and photos, or in quick view list format without photos. A variety of filtering options are also available to determine the order in which items appear.

 

Q. How do I know if these are authentic?

A. Every item on our website has been researched as thoroughly as possible and has met our internal standards of authenticity. Our reputation is impeccable and not something we ever take for granted. All products sold by Prop Store are guaranteed for the life of the business. We never tire in researching the history of film props and costumes. Prop Store’s global network of industry professionals is unmatched and we often call on them to assist in researching our collections. Authenticity is everything. Please see our Certificate of Authenticity (COA) page for additional information.

 

Q. Was this piece really held by my favorite actor?

A. The filmmaking process requires that multiples be made of all principal props and costumes. This is standard practice for a variety of production and continuity reasons. First and foremost, filmmaking is an expensive process, and a production cannot risk unnecessary delays due to having the only version of a prop or costume damaged on set, so they will always have back-ups in place. Multiple versions may also be required for continuity purposes. For instance, a particular garment may need to be distressed as the story progresses. To that end, different versions of that garment will exist so that it can be filmed out of sequence and the story’s continuity will remain in-tact once the film is edited and put together.

Props are frequently made in a variety of different versions. There is typically a hero or beauty prop for close up shots. These tend to be made of better materials, whereas lightweight versions will also be made for stunt and safety work that typically don’t need to hold up to close visual scrutiny. In other cases, props may need to have functionality to them. These special effects props can have moving parts (i.e., a retractable blade for a “stabbing” sword or knife) or even working lights.

Different takes of the same scene may also utilize multiple different examples of a prop or costume, meaning a piece could have been shot but still not make it to the final cut.
Because of the fact that pieces are almost always used in multiples during a production, it is not always possible to guarantee a particular item is the one seen in the final cut of a film or show. All of the items in Prop Store’s inventory are guaranteed to be originals from the production, unless otherwise stated. In some cases it may be possible to provide further evidence about the use of an individual item based on matching “tells” on the item to what’s on screen, or based on other relevant information. When this is the case, Prop Store will include that information in the description.

 

Q. How do I buy an item from the website?

A. Please see our Ordering FAQ.

 

Q. Can you let me know when you have items from my favorite film?

A.Prop Store’s website allows collectors to create an account and a personal profile where you can register your favorite films. Once you’ve created this profile, you’ll receive an instant e-mail notification whenever a new product is added from one of your favorite movies. Not only is this a great way to stay on top of your own collection, but there are also added benefits to registering with Prop Store:

Easy shopping

Customers are able to store their billing and delivery addresses, making the order process easier and more efficient.

Order History

Logging into your account will allow you to check the status of both current and past purchases.

 

Q. I see an item I like in the Archive section of your site, is it available?

A. We provide the Archive section as a resource to collectors, enabling them to see pieces that have passed through our hands in the past. Sorry, but everything in the Archive has already been sold. In some cases, we may be able to locate an item from the archive for you, or a similar item. See our requests page for more information.

 

Q. What is a storyboard?

A. A storyboard is a filmmaking tool productions use to pre-visualise scenes shot by shot. It starts with a pen and ink or pencil original drawn by a storyboard artist under the guidance of the director. Once completed, it is copied for each Head of Department for their reference. Copies are created as part of the filmmaking process and those copies are still original production-used pieces. Every storyboard drawing is usually accompanied by the number of the shot in the sequence of the story, a small description and the characters involved, arrows indicating the direction of the action or camera, and any special requirements or effects.

Each board shows a carefully crafted image which represents the desired view through the camera lens — essentially what the audience will see. The volume of storyboards varies from production to production, with some directors choosing to storyboard each and every shot and others only detailing visual effects sequences. The shots in visual effects work must be planned very carefully due to the high cost associated with creating each shot.

Customers can rest assured that all storyboards listed by the Prop Store are guaranteed to be genuine production-used originals. Prop Store does manufacture new storyboard copies, we only sell original paperwork used during the production of the movie.

 

Q: What are the photos with the ruler in your product listings?

A. Scale reference photos are included as the final image in the photo set for all of our product listings. This allows our customers to more accurately envision the size of the piece being offered.

 

Q. Do you buy props and costumes?

A. Prop Store is always interested in buying movie props and costumes—from a single piece to the inventory of an entire film production! Please submit any potential consignments via our Sell or Consign form.