This Privacy Notice describes The Propstore of London, Inc.’s (“Propstore”) policies regarding the collection, use, and disclosure of information about you in connection with your use of the Propstore website (“Site”) or the services provided directly to you (“Services”). The terms “we,” “us,” “our,” and “Propstore” refer to The Propstore of London, Inc., a California corporation.

When you use our Site or Services, you consent to our collection, use, and disclosure of information about you as described in this Privacy Notice. A link to a Portable Document Format (PDF) version of this Notice can be found here: /privacy-policy-pdf.

Propstore collects Personal Information to facilitate your use of our Site or Services. “Personal Information” means information that identifies or is reasonably capable of identifying an individual, directly or indirectly, and information that is being associated with an identified or reasonably identifiable individual.

For ease of reference, we have compiled the list below to demonstrate how we use the categories of Personal Information we have collected, used, and disclosed.

The purposes for the collection, use, and disclosure of Personal Information include:

The Personal Information we collect, and the practices described above, are undertaken to provide you with the best experience possible, protect you from risks related to improper use and fraud, and help us maintain and improve Propstore offerings. We may use your Personal Information to:

• Provide You with Propstore Services. Propstore uses your Personal Information to provide you with its Services and Site pursuant to its Terms of Use for the Site and this Privacy Notice.
• Comply with Legal and Regulatory Requirements. Propstore processes your Personal Information as required by applicable laws and regulations.
• Protect the Security and Integrity of Our Site. Propstore uses your Personal Information to further our security practices related to Personal Information.
• Optimize and Enhance Our Services. Propstore uses your Personal Information to understand how our Services are being used to help us improve our Services.
• Customer and Consignor Feedback Surveys. Propstore may contact you via email to ask you to complete surveys and feedback forms. We do this to improve our customer and consignor services and the products we offer. You are under no obligation to respond to such requests.
• Market Our Services to You. Propstore may contact you with information about our Services. We will only do so with your permission, which can be revoked at any time.
• Other Business Purposes. Propstore may use your information for additional purposes if that purpose is disclosed to you before we collect the information or if we obtain your consent.

We may use the Personal Information we collect or receive through the Site and Services (alone or in combination with other data we source) for the purposes and on the legal bases identified below:

• To perform our contract with you for use of the Site and Services or, where we have not entered into a contract with you, in accordance with our legitimate interests to operate and administer our Site and Services.
• To enforce compliance with our contractual obligations and applicable law, and to protect your rights and safety in reliance on our legitimate interest to protect against misuse or abuse of our Site and Services and to pursue available remedies.
• To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
• To provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements in reliance on our legitimate interests.
• To prosecute and defend a court, arbitration, or similar legal proceeding.
• To respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
• To provide, support, and improve the Site and Services to perform our contract with you for the use of the Site and Services or, where we have not entered into a contract with you, in reliance on our legitimate interests in administering and improving the Site and Services and providing certain features. When we share your Personal Information with third parties, we take steps to protect your information in a manner that is consistent with our obligations under applicable privacy laws.

Propstore will not share your Personal Information with third parties except as described in the table below.

If Propstore decides to modify the purpose for which your Personal Information is collected and used, we will amend this Privacy Notice. We do not sell your Personal Information. In the preceding twelve (12) months, Propstore has disclosed Personal Information for a business purpose to the categories of third parties indicated in the chart below.

A cookie is a small text file that is placed on your computer, mobile phone, or other device when you visit a website. The cookie will help website providers to recognize your device the next time you visit their website. Propstore uses the term “cookies” in this policy to refer to cookies and all such similar technologies that collect information in this way.

You can review our Cookie Policy here.

This section outlines the privacy rights that may be available to you under applicable privacy laws.

United States

Propstore is required under United States privacy laws to provide certain information to individuals about how Propstore collects, uses, and shares your Personal Information, and about the rights and choices that you may have concerning your Personal Information. The following sections provide an overview of the Personal Information that Propstore collects, uses, and shares, outlines the rights that you have concerning your data, and describes the actions that you can take to make certain requests concerning your Personal Information.

State consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information as described in more detail below.

To exercise any of these rights, please email privacy@propstore.com.

To appeal a decision regarding a consumer rights request, please email privacy@propstore.com and include “APPEAL” in your request details, along with a short description of your prior request and the outcome that you are seeking. We may request more information to locate your prior request.

Please see below for links to our state-specific privacy notices:

• Your Privacy Rights – California
• Your Privacy Rights – Colorado
• Your Privacy Rights – Connecticut
• Your Privacy Rights – Nevada
• Your Privacy Rights – Texas
• Your Privacy Rights – Utah
• Your Privacy Rights – Virginia

Sale and Sharing of Personal Information

We do not “sell” Personal Information. To the extent that we may have “shared” Personal Information in the last twelve (12) months, it is identified in the sections of this Notice titled “Personal Information We Collect/Sources of Personal Information We Collect” and “How We Share Personal Information We Collect.”

European Union, United Kingdom (and Gibraltar), and Switzerland

Propstore is required under European Union, United Kingdom (and Gibraltar), and Switzerland privacy laws to provide certain information to individuals about how Propstore collects, uses, and shares your Personal Information, and about the rights and choices that you may have concerning your Personal Information. The following sections provide an overview of the Personal Information that Propstore collects, uses, and shares, outlines the rights that you have concerning your data, and describes the actions that you can take to make certain requests concerning your Personal Information.

We have appointed IT Governance Europe Limited to function as our EU representative. If you wish to exercise your rights under the EU General Data Protection Regulation (EU GDPR), or have any queries in relation to your rights or general privacy matters, please email our Representative at eurep@itgovernance.euPlease ensure to include our company name in any correspondence you send to our Representative.

Please see below for a link to this specific notice:

• Your Privacy Rights – United Kingdom (and Gibraltar), European Union, and Switzerland

Weretain Personal Information where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, werefer to these criteria in order to determine retention period:

• Whether we have a legal or contractual need to retain the data;
• Whether the data is necessary to provide our Site and Services; and
• Whether our consumers would reasonably expect that we would retain the data until they remove it or until their accounts are closed or terminated.

When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and cease any further processing until deletion is possible.

No security is foolproof, and the Internet is an insecure medium. We cannot guarantee absolute security, but we work hard to protect Propstore and you from unauthorized access to or unauthorized alteration, disclosure, or destruction of Personal Information that we collect and store.

We have security processes in place to comply with applicable federal and state standards. This includes physical safeguards (e.g., locked files and a secured building) and electronic safeguards (e.g., encrypted computers, strong passwords, and restricted access).

Propstore also trains its employees and representatives on the proper handling of Personal Information, the confidentiality of Personal Information, and their duty to take reasonable steps to safeguard it.

Propstoremay utilize third-party applications and integrations to enhance its experience. Wedisclaim any and all liability and responsibility for the use of these applications and integrations, and we encourage you to review their individual privacy policies before using our Site or otherwise engaging with us. We disclaim any and all liability and responsibility for the use of these applications and integrations and encourage you to review any individual privacy notice related to those applications and integrations.

We do not intend, and we do not direct our Site or Services towards children under the age of 17. We do not knowingly collect Personal Information from children. Should you believe we may have collected Personal Information from a child, please contact us at privacy@propstore.com.

We may revise this Privacy Notice from time to time. If we make material changes to this Privacy Notice, we will notify you by email or by posting a notice on our Site prior to or on the effective date of the changes. By continuing to access or use the Site after those changes become effective, you acknowledge the revised Privacy Notice.

If you have any questions or comments about this Notice, or the ways in which we collect and use your Personal Information, please do not hesitate to contact us at:

Email: support@propstore.com

EU and UK Address:

Propstore
Attn: Privacy
Great House Farm
Chenies
Rickmansworth
Hertfordshire
WD3 6EP
England

US Address:

Propstore
Attn: Privacy
28014 Harrison Pkwy
Valencia, CA 91355

If you have an unresolved privacy or personal information use concern or complaint that we have not addressed to your satisfaction, please contact:

privacy@propstore.com

To the extent the law applies to Propstore, we are required under the California Consumer Privacy Act (“CCPA”), as amended, to provide certain information to California residents about how we collect, use, and share their Personal Information in our capacity as a business, and about the rights and choices California residents may have concerning their Personal Information. For purposes of this section, “Personal Information” has the meaning provided in the CCPA.

This section applies only to California residents. As a California resident, you have the rights listed below. However, these rights are not absolute, and, in certain cases, we may decline your request as permitted by law. To exercise any of these rights, please email privacy@propstore.com. Only you, or someone legally authorized to act on your behalf, may make a request related to your Personal Information.

The following disclosures are made in compliance with the CCPA, as amended. In the past twelve (12) months, we have collected the Personal Information described above, and disclosed it to the third parties listed under the section “How We Share Personal information We Collect” for the business purposes identified therein and under the section “How We Use Personal Information We Collect.” This information falls into the following categories of Personal Information under the CCPA:

• Identifiers;
• Categories of Personal Information described in section 1798.80(e) of the California Civil Code;
• Characteristics of protected classifications under California or federal law;
• Commercial information;
• Geolocation information;
• Audio, electronic, or visual information;
• Internet or electronic network activity information;
• Professional or employment-related information; and
• Sensitive personal information.

As disclosed above in “How We Share Personal information We Collect,” we may engage in activity that may be considered “sharing” Personal Information. If you wish to opt-out of this use of your Personal Information, click here: Do Not Sell or Share My Personal Information. We do not use or disclose Sensitive Personal Information for purposes other than those specified in Cal. Code Regs. tit. 11, § 7027(m). Below is a summary of your rights under the CCPA. Please note that these rights are not absolute, and, in certain cases, we may decline your request as permitted by law.

Exercising Your Privacy Rights

To the extent the law applies to Propstore, we are required under the Colorado Privacy Act (“CPA”) to provide certain information to Colorado residents about how we collect, use, and share their Personal Data in our capacity as a business, and about the rights and choices Colorado residents may have concerning their Personal Data. For purposes of this section, “Personal Data” has the meaning provided in the CPA and does not include information exempted from the scope of the CPA. Please note that we may claim legal exemptions for certain types of Personal Data and from certain parts of the CPA.

This section applies only to Colorado residents. As a Colorado resident, you have the rights listed below. However, these rights are not absolute, and, in certain cases, we may decline your request as permitted by law.

To exercise any of these rights, please email privacy@propstore.com.

Exercising Your Privacy Rights

To the extent the law applies to Propstore, we are required under the Connecticut Data Privacy Act (“CTDPA”) to provide certain information to Connecticut residents about how we collect, use, and share their Personal Data in our capacity as a business, and about the rights and choices Connecticut residents may have concerning their Personal Data. For purposes of this section, “Personal Data” has the meaning provided in the CTDPA and does not include information exempted from the scope of the CTDPA. Please note that we may claim legal exemptions for certain types of Personal Data and from certain parts of the CTDPA.

This section applies only to Connecticut residents. As a Connecticut resident, you have the rights listed below. However, these rights are not absolute, and, in certain cases, we may decline your request as permitted by law.

To exercise any of these rights, please email privacy@propstore.com.

Exercising Your Privacy Rights

Nevada provides its residents with a limited right to opt-out of certain Personal Information sales.

Residents who wish to exercise this sale opt-out right may submit a request via email to privacy@propstore.com.

To the extent the law applies to Propstore, we are required under the Texas Data Privacy and Security Act (“TDPSA”) to provide certain information to Texas residents about how we collect, use, and share their Personal Data in our capacity as a business, and about the rights and choices Texas residents may have concerning their Personal Data. For purposes of this section, “Personal Data” has the meaning provided in the TDPSA and does not include information exempted from the scope of the TDPSA. Please note that we may claim legal exemptions for certain types of Personal Data and from certain parts of the TDPSA.

This section applies only to Texas residents. As a Texas resident, you have the rights listed below. However, these rights are not absolute, and, in certain cases, we may decline your request as permitted by law.

To exercise any of these rights, please email privacy@propstore.com.

Exercising Your Privacy Rights

To the extent the law applies to Propstore, we are required under the Utah Consumer Privacy Act (“UCPA”) to provide certain information to Utah residents about how we collect, use, and share their Personal Data in our capacity as a business, and about the rights and choices Utah residents may have concerning their Personal Data. For purposes of this section, “Personal Data” has the meaning provided in the UCPA and does not include information exempted from the scope of the UCPA. Please note that we may claim legal exemptions for certain types of Personal Data and from certain parts of the UCPA.

This section applies only to Utah residents. As a Utah resident, you have the rights listed below. However, these rights are not absolute, and, in certain cases, we may decline your request as permitted by law.

To exercise any of these rights, please email privacy@propstore.com.

Exercising Your Privacy Rights

To the extent the law applies to Propstore, we are required under the Virginia Consumer Data Protection Act (“VCDPA”) to provide certain information to Virginia residents about how we collect, use, and share their Personal Data in our capacity as a business, and about the rights and choices Virginia residents may have concerning their Personal Data. For purposes of this section, “Personal Data” has the meaning provided in the VCDPA and does not include information exempted from the scope of the VCDPA. Please note that we may claim legal exemptions for certain types of Personal Data and from certain parts of the VCDPA.

This section applies only to Virginia residents. As a Virginia resident, you have the rights listed below. However, these rights are not absolute, and, in certain cases, we may decline your request as permitted by law.

To exercise any of these rights, please email privacy@propstore.com.

Exercising Your Privacy Rights

To the extent these laws apply to Propstore, we are required under the European Union General Data Protection Regulation (“EU GDPR”), the United Kingdom General Data Protection Regulation (“UK GDPR”), and Switzerland’s the Act on Federal Data Protection (“nFADP”) to provide certain information to EU, UK (and Gibraltar) and Swiss residents about how we collect, use, and share their Personal Information in our capacity as a business, and about the rights and choices you may have concerning their Personal Information. For purposes of this section, “Personal Information” has the meaning provided in the GDPR and nFADP.

This section applies only to EU, UK (and Gibraltar) and Swiss residents. As EU, UK (and Gibraltar) and Swiss resident, you have the rights listed below. However, these rights are not absolute, and, in certain cases, we may decline your request as permitted by law.Only you, or someone legally authorized to act on your behalf, may make a request related to your Personal Information.

Any references made to “Personal information” in this Privacy Notice are equivalent to “Personal Data” governed by EU, UK (and Gibraltar) and Swiss data protection laws. “Personal Data” includes information about an individual, where that individual is either directly identified or can be identified. It does not include anonymous data, for example, where information where the identity of an individual has been permanently removed.

Legal Basis of Processing

We use your personal information only as permitted by law. Applicable EU, UK (and Gibraltar) and Swiss data protection law requires data protection law requires us to have a “legal basis” for each purpose for which we collect your Personal Information. Our legal basis for collecting and using the Personal Information described in this Privacy Notice will depend on the type of personal information and the specific context in which we collect it. However, we will normally process Personal Information from you when:

• We have your consent to do so;
•  We have a contract with you, and it is necessary to process your Personal Information to perform our contract with you, including to provide you with the benefits of our Site and Services and to operate our business;
• The processing is in our legitimate business interests, such as operating our businesses, improving and developing our Site and Services, communicating with you, marketing our offerings and services and personalizing your experience, and to detect illegal activities; and/or
• To comply with legal requirements, including applicable laws and regulations.

Below is a summary of your rights under the GDPR and nFADP. Please note that these rights are not absolute, and, in certain cases, we may decline your request as permitted by law.

Exercising Your Privacy Rights

We have appointed IT Governance Europe Limited to function as our EU representative. If you wish to exercise your rights or have any queries in relation to your rights or general privacy matters, please email our Representative at eurep@itgovernance.eu.

Please be sure to include our company name “Propstore” in any correspondence you send to our Representative.