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Auction FAQs

This FAQ is designed as an introduction to Prop Store’s timed online and live auctions. If you have additional questions, please feel free to contact us.

 

Q: What type of auctions do you offer?

A. Prop Store regularly holds two different types of auctions—timed online auctions, and live auctions.

Timed online auctions offer material via an online auction catalog and online bidding platform, with bidding open for a set duration of time. Prop Store’s timed online auctions frequently offer a collection of props and costumes from a single title such as a film or television show, made available in partnership with the studio or production company. See the timed online auction FAQ below for additional details.

Prop Store’s live auctions are held as live events with bidding activity in an auction room, in addition to via telephone, our online bidding platform and written absentee bids. The live auction will feature an auctioneer and a video broadcast will be available in real-time online. Our live auctions are frequently multi-consignor sales offering material from a variety of titles. See the live auction FAQ below for additional details.

All items sold through Prop Store’s auctions are authenticated and certified with our industry-leading Certificate of Authenticity and its accompanying lifetime guarantee of attribution.

 

Q: How are Prop Store auctions different to Prop Store’s Buy It Now offerings?

A. Prop Store auctions make material available through the auction model where prices are determined by bidding activity. This is a separate sales model to Prop Store’s Buy It Now offerings or “daily listings”. Auction items are not available for direct purchase, they are only available via the auction.

  

Timed Auction FAQ

 

Q. How do I participate in the auction?

A. All interested bidders must register on the auction platform and await approval. You must have a valid credit card to verify your account. Your Prop Store account log-in, associated with prior Buy It Now orders, will not be valid for auction bidding—you will need to create a new auction account.

 

Q. Where do I sign up?

A. Click here to sign up.

 

Q. My Prop Store log-in do not work for the auctions.

A. A separate Prop Store auction account, different to a standard Prop Store account linked to Buy It Now orders, is required to participate in the auction platform.

 

Q. How many lots are in the auction?

A. Each Prop Store timed online auction will have a different number of lots. Generally, all lots in a single sale will be online for viewing and bidding on the day the auction begins.

 

Q. When does bidding close for each lot?

A. Each lot is accompanied by a countdown clock that denotes the amount of time remaining until bidding closes. Lots will usually begin closing at 5pm GMT (London time) or 9am PST (Los Angeles time) and all lots have staggered end times so they do not all close at the same time. If any bid is placed within the final minute of the Auction Period, the Auction Period will automatically be extended by 1 additional minute. Please note that the timer may reflect that the remaining Auction Period is “0” but the Auction Period has not concluded because it has been extended by a bid made within the last minute. It is the bidder’s responsibility to refresh the page to determine whether the Auction Period has been extended. In any event, the Auction Period for any lot shall not be deemed completed until it states “Closed.”

 

Q. In what currency is the auction run?

A. Auctions run out of our London office are conducted in GBP, whereas auctions run through our Los Angeles office are conducted in USD. Each auction catalog page and listing page will clearly indicate which office is hosting the auction and where auction lots are located, including the relevant currency.

 

Q. Will there be any premiums added to the hammer price?

A. A Buyer’s Premium as stated in the auction Terms and Conditions will be added to all winning auction bids.
Additionally, sales tax or VAT may be payable based on the location of the auction lot and the buyer—see the specific auction Terms and Conditions for additional information.
For most lots, bidders will have the ability to view real-time shipping estimates by clicking the “Shipping Quote” button on each lot’s detail page. If a real-time estimate is not available or you wish to receive a quote on multiple items, please contact London or Los Angeles for a custom quote.

 

Q: When will I receive my invoice?

A. Invoices will generally be sent within 24 hours of the final lot in the auction closing. See the specific auction for further details.

 

Q. What methods of payment do you accept?

A. Payment can be made by Visa, Mastercard, American Express, Discover (US auctions only), and bank transfer.

 

Q. Are you offering Payment Plans for auction wins?

A. Yes, we do offer Payment Plans, generally over a maximum of 3 months, for any lots with a final hammer price of over £100/$100. Please review the specific auction terms and conditions as Payment Plan terms may vary from time to time. Terms and Conditions apply.

 

Q. Do you ship worldwide?

A. Yes. If you are unable to view a real-time shipping quote for a lot you are interested in, please contact London or Los Angeles for assistance.

 

Q. Can I combine shipping?

A. We are happy to combine all auction wins into one shipment.

 

Q. Can you declare my package at a low value to avoid import duty charges?

A. Prop Store must declare all packages at their full value, and the buyer will be responsible for all of the import duties and taxes charged by their local government.

 

Q. Can you declare my package at a low value to avoid import duty charges?

A. Prop Store must declare all packages at their full value, and the buyer will be responsible for all of the import duties and taxes charged by their local government.

  

Live Auction FAQ

For complete details on Prop Store’s live auction, please see the relevant Buyer’s Guide and Terms and Conditions. All bidders are strongly encouraged to read both of these documents in full.

 

Q. How do I participate in the auction?

A. Bids can be placed in person for those able to attend the live auction. Those unable to attend can place by bids via telephone or by written absentee bid, as well as through the online bidding platform. All bidders must compete the live auction bidder registration form if intending to bid live in the room, via telephone or by written absentee bid. The online bidder registration process can be completed here

 

Q. When should I bid?

A. Absentee bids must be received at least 24 hours before the sale. Telephone bidders must be registered 24 hours before the sale. Online absentee bids can be placed before the auction begins and online bids can also be placed in real-time as each lot crosses the auction block. In-person bidders can register and bid in person on the date of the sale. The auction will begin promptly at the posted start time and lots will be sold in numerical order. The pacing can be quick, so please arrive early to ensure you do not miss the lot you are interested in.

 

Q. What else can you tell me about the lot I’m interested in?

A. Beyond our printed auction catalogue, our interactive online catalogue contains additional image galleries of all lots, as well as comprehensive written descriptions.

 

Q. Will there be any premiums added to the hammer price?

A. A Buyer’s Premium will be added to all winning bids in the live auction per the Terms and Conditions.
Some live auction lots will have VAT or sales tax applicable to the hammer price and/or buyer’s premium. See the sale terms and conditions and the VAT symbols in the catalog for more information.
See the sale terms and conditions and the VAT symbols in the catalog for more information.

 

Q: When will I receive my invoice?

A. Invoices will be sent within 24 hours of the auction.

 

Q. What methods of payment do you accept?

A. We accept wire transfer, debit card, credit card (Visa, Mastercard, Discover and American Express) or cash (up to a maximum of £5,000.)
A credit card fee of 2% of the aggregate amount of the Hammer Price, Buyer’s Premium and Buyer’s Expenses (plus any relevant VAT) will be applied to any invoice settled by credit card.
Paypal is not accepted.

 

Q. Are you offering Payment Plans for auction wins?

A. Payment plans are generally available over a maximum of 3 months are available for any lots with a final hammer price of over £100/$100. Terms and Conditions apply — see the relevant auction Terms and Conditions for additional information.

 

Q. Do you ship worldwide?

A. . For most lots, bidders will have the ability to view real-time shipping estimates by clicking the “Shipping Quote” button on each lot’s detail page. If a real-time estimate is not available or you wish to receive a quote on multiple items, please contact London or Los Angeles for a custom quote.

 

Q. Can I combine shipping?

A. We are happy to combine all auction wins into one shipment.

 

Q. Can you declare my package at a low value to avoid import duty charges?

A. Prop Store must declare all packages at their full value, and the buyer will be responsible for all of the import duties and taxes charged by their local government.

 

For additional information on Prop Store, please see our General FAQ and Ordering FAQ.

If you have any other questions, do not hesitate to contact us.